Getting Utilities turned on or off in New Orleans
What you need to know to get services turned on and off the easy way
Electricity and Gas
New Orleans has one utility company called ENTERGY. They have the monopoly on electricity and gas. When getting services turned on or off in your name, it can sometimes be easy, sometimes a challenge in incompetence..so be ready!
Have the following on hand:
1) Your social Security number or EIN#.
2) Last address.
3) The meter number of the location you are turning power on or off.
4) If there is gas service being turned on or off, an adult will have to be at the property. Sometimes when you have a gas water heater, need to make sure when service is turned on, someone is there to light that fire so there isn't a fire if you get my drift!
Water, Sewer and Garbage
The Sewage and Water Board of New Orleans takes care of all the three big services on one bill.
In the past they have been notorious for random super high billing and super dysfunctional moronic means and methods of "he said / she said" conversations that will drive you nuts.
With this said, it is best to GO IN PERSON to put the billing in your name. Trust me, in person, look at the white of their eyes, old school, with your:
1)Drivers License or equivalent Government issued ID.
2) Proof of Ownership and or a Lease.
3) Your first and second born as a sacrifice in case you forget #1 and or #2.
These folks are getting alot better and have even automated some of their processes into the 20th century..so don't be in a hurry, and don't evern THINK about doing this process online. This is nola baby!
Cox Cable
This monopoly on cable in Orleans Parish is now one of several options, depending on what neighborhood you reside in.
Expect outrageous pricing so BEFORE you call them for service, check online for specials they are running or even call them and ask for:
specials for over a certain age
specials to bundle services
specials because you feel like it.
These specials are kind of like going to the casino...you may win, you may lose, but give it a whirl anyway.
OTHER NOTES TO SELF!!
Be VERY careful about when Cox is going to run new service to your place. They basically hire out this work to hungry contractors who only make money when they run cables. They will wrap cables around you on the way to the final destination...just to bill for more.
To avoid and minimize your cost and having to wait for 4 hours:
Check if you have cable at your place already and
Make sure they don't run cable all over your historic home like its some sort of Christmas lighting project. They love to make penetrations and leave them open so termites and other bugs can enter your abode.
Entergy New Orleans
Customer Service:
Phone: 1-800-368-3749 (1-800-ENTERGY)
Website: Entergy New Orleans
Mailing Address: Entergy New Orleans, LLC
P.O. Box 8108
Baton Rouge, LA 70891
Service Requests:
Start Service: You can start or stop electric service by visiting the Entergy New Orleans Start Service Page
Sewage & Water Board of New Orleans
Customer Service:
Phone: 504-52-WATER (504-529-2837)
Mailing Address: Sewerage & Water Board of New Orleans
625 St. Joseph Street
New Orleans, LA 70165
Service Requests:
Start Service: You can start water and sewer service by visiting the Sewerage & Water Board Start Service Page and filling out the online application form.
Stop Service: You can stop water and sewer service by visiting the same Sewerage & Water Board Start Service Page and filling out the appropriate section of the form.
Ensure to have necessary documentation and personal identification ready when starting or stopping services. It's always a good idea to contact these providers directly if you have any specific questions or need further assistance.
Cox Cable
Steps to Start Service:
Check Availability:
Visit the Cox Communications Availability Page.
Enter your address to confirm that Cox services are available at your location.
Choose Your Service Package:
Browse through the various packages for internet, TV, phone, and home security.
Select the package that best fits your needs.
Place Your Order:
Online:
Go to the Cox Order Page and follow the prompts to customize your package and place your order.
Phone:
Call Cox customer service at 1-800-234-3993 to speak with a representative who can help you choose a package and place your order.
Schedule Installation:
After placing your order, you will need to schedule an installation appointment.
Professional Installation: A Cox technician will come to your home to install your services.
Self-Installation: If you prefer, you may choose a self-installation option, which allows you to set up the equipment yourself using a self-installation kit provided by Cox.
Set Up Your Account:
Create an online account with Cox on the Cox My Account Page to manage your services, pay bills, and access support.
Cox Store Locations in New Orleans:
Cox Solutions Stores:
New Orleans:
3131 Elysian Fields Ave, Suite A, New Orleans, LA 70122
Phone: 504-358-6971
Hours: Mon-Fri 10am-6pm, Sat 10am-2pm, Sun Closed
Metairie:
4852 Veterans Memorial Blvd, Metairie, LA 70006
Phone: 504-358-6972
Hours: Mon-Fri 10am-6pm, Sat 10am-2pm, Sun Closed
You can visit a Cox store if you prefer in-person assistance or need to pick up equipment.
Additional Support:
Technical Support:
For technical issues or questions, visit the Cox Support Page or call their technical support at 1-800-234-3993.
Live Chat:
You can also use the live chat option on the Cox website for real-time assistance.
By following these steps, you can easily set up Cox cable and internet service in New Orleans.
Clean Dat House!
Your job is to focus on buying or selling. We keep your focus by assisting with everything else.
Cleaning
Call us direct for our trusted, verified cleaning folks we have been using for 5+ years. They can be trusted 110 percent. Personally they work on our homes, rentals, (commercial and residential) and are fair in their pricing and show up, every time, on time.
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Construction & Repairs
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